Contact Us

▼Please Read Before Contacting Us
･We would appreciate it if you could check the following Q&A before reaching out.
For Q&A related to Precena Learning System, click [here].
For Q&A related to Precena Nest, click [here].

･If you are experiencing system issues, please provide details of the issue along with your usage environment as much as possible:
OS: Windows or Mac (including OS version)
Browser: Google Chrome / Microsoft Edge / Safari (including browser version)
Network: Office / Home (if at home, please indicate whether you are using a VPN)

･If you contact us on weekends, public holidays, or our company holidays, we will respond on the next business day or later.

Your email address

Please select the target service

Name

Your Company Name

What is your role in using the service?

Training Name / Class Name

Please enter the name of the training / class you are taking (Providing this information will help us offer smoother support. If you are unsure, please enter "Unknown").

Relevant URL(optional)

Please copy and provide the URL of the content you are experiencing issues with.

Subject

Details Of Your Inquiry

Please provide details of your inquiry. If you are experiencing system trouble, please provide details of your system environment (OS, browser, network) and attach a screenshot of the screen, and we may be able to resolve the problem more quickly.

Attachments(optional)

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